Connect with SupportElevating Cybersecurity for Utilities Safeguarding Continental Utility Solutions, Inc. (CUSI) client data is our main priority. IBM’s Cost of Data Breach Report highlights that the average cost of a data breach in 2023 was equivalent to 4.45 million dollars. This cost continues to rise annually and is 15% higher than three years ago. These costs […]
Meet Matthew Hill
Get to know CUSI’s own Matthew Hill, User Experience Developer, in our latest Staff Profile! What is your job title at CUSI? User Experience Developer Summarize your responsibilities at CUSI. I am responsible for the usability and experience of our software for customers by working with developers, product experts, marketing, and other team members by […]
Youngsters Experience Coding and Drone Operation
JONESBORO – A highlight of Arkansas State University’s Summer Camp Academy this year was the CUSI Coding Camp, June 17-21. The CUSI Coding Camp was led by Dr. Jake A. Qualls and Dr. Hung-Chi Su, faculty members in the Department of Computer Science, and several A-State students. Continental Utility Solutions, Inc. (CUSI) sponsored the camp. […]
Meet Lane Ricardo
Get to know CUSI’s own Lane Ricardo, Director of Western Sales, in our latest Staff Profile! What is your job title at CUSI? Director of Western Sales Summarize your responsibilities at CUSI. I identify potential customers and guide them through the sales process, while assisting current customers in determining what upgrades and modules they need […]
Meet Rodney Hoots
Get to know CUSI’s own Rodney Hoots, Payment Services Implementation Manager, in our latest Staff Profile! What is your job title at CUSI? Payment Services Implementation Manager Summarize your responsibilities at CUSI. I am responsible for implementing bank check elimination, credit/debit card and eCheck processing with CUSI billing software programs, Kiosk machines, IVR systems and […]
Meet Sean Harrington
Get to know CUSI’s own Sean Harrington, Accountant/Risk Manager, in our latest Staff Profile! What is your job title at CUSI? Accountant/Risk Manager Summarize your responsibilities at CUSI. I assist in maintaining financial records and tracking the activity and profitability of our book of business. I look for trends and anomalies that could impact each […]
Meet Richard Owens
Get to know CUSI’s own Richard Owens, Implementation Support Manager, in our latest Staff Profile! What is your job title at CUSI? Implementation Support Manager Summarize your responsibilities at CUSI. I assist, train and setup customers in the transition to begin using their new CUSI billing software. What is your educational background? B.S. in Management […]
Meet Drew Seruya
Get to know CUSI’s own Drew Seruya, Technical Support Representative, in our latest Staff Profile! What is your job title at CUSI? Technical Support Representative Summarize your responsibilities at CUSI. I assist, train, teach and advise our customers in the best use of our billing software on a day to day basis. I fix problems […]
Meet Clay Schoolfield
Get to know CUSI’s own Clay Schoolfield, Software Developer, in our latest Staff Profile! What is your job title at CUSI? Software Developer Summarize your responsibilities at CUSI. I am responsible for working with our new web-based products and help to implement new features in existing products. What is your educational background? B.S. in Computer […]
Meet Lisa Merrell
Get to know CUSI’s own Lisa Merrell, ETL Specialist, in our latest Staff Profile! What is your job title at CUSI? ETL Specialist Summarize your responsibilities at CUSI. Primarily I am responsible for converting customer data to work in our billing software. I look at data for the Sales Team before a new sale is […]
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