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Lakehaven Selects CUSI

Lakehaven Utility District Selects CUSI and UMS for Utility Billing Software and Customer Information System

lakehaven press release pdfClick here to read this article as a PDF

State-of-the-art utility billing and customer information system provides Lakehaven with new technology for improved customer service and operational efficiency.

Jonesboro, AR – August 15, 2007 – Continental Utility Solutions, Inc. (CUSI), a leading provider of utility billing software to the public sector, announced today that Lakehaven Utility District has contracted to purchase and implement UMS – the most advanced Utility Billing and Customer Information System on the market today.
UMS was developed using Microsoft’s .Net toolset and will provide Lakehaven Utility District with state-of-the-art technology to improve customer service, operational efficiency and better manage data across departments in providing water and sewer service to approximately 35,000 customers in Federal Way, Washington. The utility billing software implementation will incorporate several modules available within the entire UMS CIS solution including Resident Web Services, AMR Interface Module, Accounting Interface Module, and the Electronic Payment Module.

Morgan Dennis, Director of Finance and IT for Lakehaven Utility District, states, “We are excited about our selection of UMS and anxious to begin the implementation. Leveraging the technology of our new CIS/Billing system will result in efficiency gains that ensure we can continue delivering quality water and sewer service at the lowest cost to our customers.” He adds, “We are equally pleased with our selection of CUSI as our implementation partner. Their experience in delivering professional training, data conversion, and project management services to utility districts like ours will be a key component of a successful implementation.”
Michael Guerriero, President of CUSI, says, “UMS is the most advanced CIS/Utility Billing application in the market today. We developed this application based upon the latest development standards and disciplines in the software industry.” He adds, “The results are impressive in terms of product quality, scalability and ease of use and we are excited that Lakehaven Utility District has selected us as their software provider and implementation partner.”

For more information about utility billing solutions offered by CUSI, visit

About Continental Utility Solutions, Inc. (CUSI)

Continental Utility Solutions, Inc. delivers Utility Billing, Accounting and Operational Software worldwide. Today, over nine-hundred water, sewer, gas, electric, waste and sub metering companies use CUSI’s Windows,SQL and .Net applications to meet their technology needs. For over twenty years, CUSI has developed and implemented total technology solutions for the management of utilities and local government. For more information visit CUSI on the web at

About Lakehaven Utility District

Providing water and sewer service to the Federal Way area for more than 50 years, Lakehaven Utility District is a municipal corporation of the State of Washington. The water system includes 400 miles of mainline, 22 wells and 12 storage tanks with an approximate storage capacity of 31 million gallons. The sewer system includes 350 miles of mainline, 27 pump stations and two secondary wastewater treatment plants.

Laura Prondzinski
(870) 336-2200

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