• CUSI provides the resources to help transition to new applications.
• After developing an implementation plan unique for your business, we coordinate capital and expertise to carry out the plan.
• During implementation, communication is key. We welcome any requests or questions that you may have.

Our implementation team will assist you in defining your business requirements and develop a project plan unique to your needs.

Details

• CUSI will execute a series of technical data conversions followed by a series of data reconciliations performed by the client to establish a complete and accurate conversion of the existing data files into CUSI’s applications.
• Our expert data conversion staff is only concerned with providing fast, precise data conversions for our clients.
• CUSI has database administrators who assist clients with data extractions, data condensing, and data archiving.

The conversion of existing data is a key to the successful implementation of any new software application.

Details

• CUSI maintains a 24/7 Self Service Customer Website where each client can access our knowledge base, report a concern, submit enhancement requests, and even track issues online as they are being resolved.
• For those who prefer to speak with a direct representative, we have an attended technical support line.
• We provide assistance with software upgrades, enhancement requests to the system, quarterly in house training and new customer training.

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