CUSI is dedicated to providing innovative enterprise solutions to utility companies. Over 30 years of industry experience and commitment to client services. One of the nation’s largest providers of utility billing and customer information systems.
1,150 utility companies use CUSI’s solutions to manage water, sewer, gas, electric, and waste utilities.
CUSI services utility companies with customer bases ranging from less than 500 to over 150,000 customers. Over five million utility customers are managed daily using CUSI solutions.
We believe that every new client leads us to a new referral and that every satisfied client is our key to new business.
Customer Map?
Why CUSI?
SUPERIOR PRODUCT
Third Generation Utility Billing Software.
A Philosophy of “Client Led” Development.
30 Years’ of Client Input from over 1,000 Utility companies.
LATEST TECHNOLOGY
Microsoft Windows Platform.
Microsoft .Net Framework.
Microsoft SQL Server Database.
Microsoft Visual Studio Development Environment.
DEVOTED CLIENT SUPPORT
Consistent High-Quality Service.
Reliable and Timely Service.
Performance-Based Support.
HIGHEST LEVEL OF SECURITY
Salted and Hashed Passwords.
Multi-Layer Security Architecture.
192-Bit Triple Data Encryption Algorithm Symmetric-Key Block Cipher.
Client Success Commitment by All Levels of Management.
Management and Executive Staff are Always Available to Our Clients.
SAFETY IN NUMBERS
Over I, I 00 Active Clients.
One of the Largest Utility Billing Client Bases in the Nation.
There is an active Client in less than I 00 Miles of You.
THE CUSI CLIENT FAMILY
Regional User Group Meetings.
Active Social Media Client Base.
CLIENT SATISFACTION = NEW BUSINESS
Every New Client leads us to a new referral.
CUSI Has A Commitment to Client Satisfaction.
Every Client Matters.
What our clients say
City of Caruthersville
Great people, very knowledgeable, and very informative on the spot. Very friendly and return calls and emails very promptly. Awesome!
Westgate Grenelefe Utility
By far the best group of customer service reps I have ever dealt with. I am retired from NC State Government, and I think your team could teach others a great deal about Customer Service. CUSI reps are top-notch!
Jackson Co. Water & Sewer
The CUSI Team is always responsive and ready to help. Thank you for the great relationship we enjoy with you all!
Rimersburg Borough
Thank you, thank you, thank you again, and again, and again. You all are just wonderful, and I appreciate you so much.
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CUSI is dedicated to providing innovative enterprise solutions to utility companies. Over 30 years of industry experience and commitment to client services. One of the nation’s largest providers of utility billing and customer information systems.
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